Help with your account
Cannot log in, did not get the email, something is broken, or you just want to ask whether this is right for you. Anything at all.
Contact Us
One inbox, read by the people who build this. Pick whichever below is closest and write in your own words: you do not need a ticket number.
Write tohelp@refineaura.com
Billing, cancelling and refunds
Cancelling is one email to us, and a refund inside the 30-day window needs no reason: the cancel page walks through both.
Press and partnerships
Same address, same people. We are small enough that there is no separate press desk, and we would rather tell you that than route you into one that does not exist.
Legal and privacy
AxiomFrame Media Inc., 30 North Gould Street, Ste R, Sheridan, WY 82801, USA. For data requests, write to us at the same address and we will answer: the terms, privacy and refund pages set out the detail.
A person answers, usually within one business day. There is no live chat and no phone line: we would rather run one inbox properly than three badly.